Privacy Policy

At De León's we care about your privacy

Below we will describe our position with the use of the information provided by our customers, which we and our suppliers collect in order to provide you with an excellent experience while browsing and interacting with our website.

Personal data collection

Our company may collect personal data such as name, surname, email, message, phone number by the filling of different forms/surveys on the contact form. Time to time our company may send campaign information about new products and sales to our customers list and the persons whom registered their email thought the contact form.In case you submit any personal information related to another person, then you represent that you have the authority to submit the information and to allow us to use that information according to the policies of our company.

Credit card security

At De León's we prioritize the security of credit card holders who shop at our website, your credit card information is not stored in any way into our system.
When you enter the transaction process, there are two things you need to pay attention to understand that you are on a secure site. One of them is that the SSL certificate is active which is key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions.
The information about the credit card used during shopping is encrypted independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed or recorded by us, The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/telephone information must first be confirmed in order for customers who order from our shopping sites for the first time to arrive at the procurement and delivery stage. In order to check this information, if necessary, the customer who has the credit card or the relevant bank is contacted.
Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

Third party websites & Apps

This website may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. The Privacy Policy Principles in this agreement are only for the use of Integros and do not cover third-party websites. 

Email security & phishing

Never write down your credit card number or passwords in the e-mails you send to us, regarding any of your orders, we will not ask you to do that either due information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

Browser cookies

Our company obtains information about the users visiting our store and the use of the website by using a technical communication file (Cookie).
The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. 
The technical communication file stores status and preferences about the site, making it easier to use the Internet.  

Complaints about data protection

The authority competent to receive data protection complaints KVKK in Turkey.

Contact and Updates

For any questions or suggestions regarding De León's privacy policy, you can send an email to info@deleonscoffee.com.
Any change to this post becomes effective at the moment that the post is updated. Your use of the services provided means your total acceptance to the current privacy policy.
We recommend you to check often the changes in this post. Last update on May 16, 2022.  

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